Moderation Policy

• Scout-area votes and reports that affect aggregate scores;
• event listings, dates, venues, links and organizer information;
• support submissions involving privacy, safety or abuse;
• accounts or activity patterns that appear manipulative or automated.

We may act when content or activity appears fraudulent, intentionally misleading, spammy, harassing, privacy-invasive, unsafe, unlawful, technically abusive or inconsistent with Candy Scout's Scout-area reporting model.

We may also correct or remove an event when the organizer changes, cancels or disputes a listing, or when we can no longer verify the underlying source.

• correct or unpublish an event listing;
• exclude suspicious reports or votes from scoring;
• reduce the visibility of unreliable information;
• rate-limit, restrict or disable abusive accounts or devices;
• preserve information when reasonably necessary for investigation or legal compliance.

Reports are reviewed using the context available to us, which can include timestamps, pseudonymous account activity, repeated patterns, organizer sources and information supplied through support.

Moderation decisions are risk-based. We do not promise that every report will be reviewed immediately or that automated abuse controls will detect every problem.

We prefer event information published by the organizer, venue or another authoritative source. A "Verified" label means Candy Scout found a credible source supporting the listing; it is not an endorsement or guarantee by Candy Scout.

Candy Scout may remove or restrict information that identifies a child, reveals an unnecessary precise live location, exposes private residential information or otherwise creates a disproportionate privacy or safety risk.

If you believe we removed, restricted or listed something incorrectly, use the help and reporting page and include enough context for us to identify the neighborhood event or account activity involved.

Candy Scout generally has limited identifying account information because beta accounts are pseudonymous. We respond to valid legal process as required by applicable law and may preserve information when legally required.

Urgent safety instructions are maintained on the support page rather than repeated here.

Moderation questions can be sent to support@candy-scout.com.